Service Callout Engineer

As a Service Callout Engineer at KLEEMANN UK Group, you will be responsible for attending emergency breakdowns and restoring lift operations safely and efficiently. With three of our current engineers moving to a new project, this is a fantastic opportunity to join a high-performing service team and make an immediate impact in the field.

Key Responsibilities

• Respond promptly to emergency callouts and lift breakdowns in your designated area
• Diagnose, repair, and implement immediate solutions to restore lift service
• Perform minor adjustments and temporary repairs when necessary
• Complete accurate service documentation and reports
• Communicate effectively with the office team and clients to provide updates and ensure satisfaction
• Participate in the out-of-hours on-call rota
• Maintain your tools, equipment, and company vehicle to high standards
• Adhere to health & safety regulations and company policies

Basic Qualifications

• NVQ Level 3 (or equivalent) in Lift Engineering
• Proven experience in lift service and emergency callout response
• Excellent fault-finding and problem-solving skills
• Full UK driving licence (essential)
• Customer-focused with strong communication skills
• Self-motivated with the ability to manage your own schedule
• Familiarity with various lift brands and control systems (advantageous)

What We Offer

• Competitive salary with overtime and callout payments
• Company vehicle, fuel card, and full set of tools
• Mobile phone and uniform provided
• Pension scheme and paid holiday
• Continuous training and development opportunities
• A supportive, professional, and safety-focused team environment